Purchase and Payment Policy

1. Purchasing Instructions

Athletes can purchase their race photos through bibpix.net or bibpix.ca using the following methods:

Best for athletes who want to receive their photos immediately after the race at a discounted rate.

Step 1: Visit bibpix.net / bibpix.ca and select your event.
Step 2: Enter your details: Full Name, Bib Number, and Email address.
Step 3: Complete the online payment via Stripe (Credit/Debit cards, Apple Pay, Google Pay) or VNPAY (QR-Code/Local cards).
Step 4: You will receive an order confirmation via email.
Step 5: After race day, your photos will be automatically delivered to your registered email.

Step 1: Visit bibpix.net / bibpix.ca once the event is concluded.
Step 2: Select your preferred package (Single photo, Photo sets, or All-inclusive digital bundle). Prices are listed per event.
Step 3: Select your photos and enter your details: Full Name, Bib Number, and Email.
Step 4: Complete the secure online payment via Stripe or VNPAY.
Step 5: BIBPIX will instantly send a confirmation email with a link to download your high-resolution photos.

Note: Our website is available 24/7. Typically, race photos remain available for purchase for 90 days following the event conclusion.

BIBPIX is committed to storing only the minimum information necessary to process your order and provide customer support.

Information we store:

User-provided data: Event name, Full Name, Email, Bib Number, and selected photo IDs.
Transaction data: Payment provider (Stripe/VNPAY), Transaction ID, Status, and Timestamp.

Information we DO NOT store:

Financial Data: We do not store your credit card numbers, debit card details, or bank account information.
Sensitive Data: We do not store passwords or any other sensitive credentials used during the payment process.